Last updated: June 2026
This Privacy and Cookie Policy explains how DADD collects, uses, stores and protects personal information when you visit this website, contact us, use our services, book a call, buy something from us, interact with our content or communicate with us online.
This policy applies to the website dadd.tv and to personal information collected through this website and related business communications.
This policy is written for transparency and practical understanding. It is not intended to replace any separate contract, proposal, invoice or service agreement that may apply when you become a client of DADD.
1. Who we are
This website is operated by DADD.
For the purposes of this policy, “DADD”, “we”, “us” and “our” refer to the business responsible for this website and the personal information collected through it.
Website: https://dadd.tv
Email: privacy@dadd.tv
If you have any questions about this policy or how your personal information is handled, please contact us using the email address above.
2. What personal information we collect
We may collect and use the following types of personal information:
- your name
- your email address
- your phone number
- your business name
- your website address
- your billing details
- your enquiry message
- information you provide when booking a call or requesting support
- information you provide when buying a product, service, subscription or timebank
- email correspondence and project-related communications
- payment confirmation and transaction references
- marketing preferences, if you choose to subscribe to updates
- IP address, browser type, device type and website usage information
- cookie and analytics information
- social media interactions, where you engage with DADD through platforms such as Facebook, LinkedIn, Instagram, YouTube or similar services
We do not usually collect sensitive personal information through this website. Please avoid sending sensitive information unless it is necessary for the work you are asking us to carry out.
3. How we collect personal information
We may collect personal information when you:
- visit this website
- complete a contact form
- email us directly
- book a call
- request a quote or proposal
- buy a product, service, timebank or subscription
- ask for website support
- subscribe to updates or marketing emails
- interact with our social media pages
- comment on or share our content
- accept, reject or manage cookies through our cookie banner
- communicate with us as a client, supplier, collaborator or prospective client
We may also receive limited information from third-party platforms we use to run the website and business, such as website hosting, analytics, payment processing, booking tools, email systems, security tools and social media platforms.
4. Why we use your personal information
We use personal information to:
- respond to enquiries
- provide quotes, proposals and support
- deliver website, digital, content, AI or consultancy services
- manage client projects and communication
- process payments, invoices, subscriptions and timebanks
- provide access to products, downloads or online resources
- manage bookings, meetings and follow-up actions
- send service-related emails
- send marketing emails where we have permission or another lawful basis to do so
- improve this website and our services
- monitor website traffic and performance
- understand which content is useful to visitors
- protect the website from spam, fraud, misuse and security threats
- keep accounting, tax and business records
- comply with legal obligations
We only use personal information where we have a lawful basis to do so.
5. Our lawful basis for using personal information
Under UK data protection law, we need a lawful basis for using personal information. Depending on the situation, we may rely on:
Contract
We use personal information when it is necessary to provide a product or service, respond to a request before entering into a contract, manage a client project, process an order, provide support or issue an invoice.
Consent
We use consent where you have actively agreed to something, such as subscribing to a mailing list or accepting optional cookies.
Legitimate interests
We may use personal information where it is reasonably necessary to run and improve our business, respond to enquiries, support clients, manage relationships, understand website performance, prevent fraud or protect our website, provided your rights do not override those interests.
Legal obligation
We may use and keep personal information where required for tax, accounting, legal or regulatory reasons.
6. Contact forms and enquiries
When you submit a contact form or email us, we collect the information you provide so that we can respond to your enquiry.
This may include your name, email address, phone number, business name, website address and the details of your message.
Contact form submissions may be sent to us by email and may also be stored within the website, form plugin, hosting environment or email system. We keep enquiry information for as long as reasonably necessary to respond, manage follow-up communication and maintain appropriate business records.
7. Client projects and support
If you become a client, we may collect and use additional information needed to provide services. This may include:
- project briefs
- website login details where you choose to provide them
- hosting or domain information
- business contact details
- brand assets, images, copy and content
- technical information about your website
- email correspondence
- meeting notes
- support requests
- billing and payment records
Where you provide access to your own website, hosting account, analytics account, email platform, social media account or other business system, we will only use that access for the work you have asked us to carry out.
You remain responsible for ensuring that you have the right to share any personal information, images, customer data, staff data or business data that you provide to us as part of a project.
8. Payments, invoices and online purchases
If you buy something from us or pay an invoice, we may collect and use the information needed to process the payment and keep business records.
This may include your name, business name, billing address, email address, payment status, order details and transaction reference.
Payments may be processed by third-party providers such as Stripe, PayPal, WooCommerce, bank transfer, accounting software or other payment systems. We do not normally store full card details on this website. Payment providers process payment information according to their own privacy policies and security standards.
We keep transaction, invoice and accounting records for business, tax and legal purposes.
9. Email marketing
If you subscribe to a mailing list or ask to receive updates, we may use your name and email address to send you news, tips, offers, blog updates or service information.
We may use an email marketing platform to manage subscriptions and send emails.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.
We do not sell your email address to other organisations.
10. Blog comments and user-generated content
If comments are enabled on this website and you leave a comment, we may collect the information shown in the comment form, your IP address and browser information to help detect spam.
Your name and comment may be publicly visible on the website. Your email address will not normally be published.
Please do not include private, confidential or sensitive information in public comments.
We may remove comments that are offensive, inappropriate, spam, defamatory, misleading, unlawful or irrelevant.
11. Cookies and similar technologies
This website uses cookies and similar technologies.
Cookies are small files placed on your device. They help websites work properly, remember preferences, measure performance, improve content and support marketing or security features.
Cookies may be:
Necessary cookies
These are required for the website to function properly, such as security, page loading, form protection, shopping basket or login-related cookies.
Functional cookies
These support additional features such as embedded content, live chat, preferences or enhanced website functionality.
Analytics cookies
These help us understand how visitors use the website, which pages are viewed, how people find the site and how content performs.
Marketing cookies
These may be used to measure advertising performance, support remarketing or connect website visits with social media and advertising platforms.
Non-essential cookies should only be used where appropriate consent has been given.
We may use a cookie consent tool such as CookieYes or a similar cookie management plugin to display a cookie banner, group cookies by category and allow visitors to accept, reject or manage their cookie preferences.
You can usually change your cookie preferences at any time using the cookie settings link, cookie banner or floating cookie icon on the website. You can also control or delete cookies through your browser settings.
12. Google services
We may use Google services such as:
- Google Analytics
- Google Search Console
- Google Tag Manager
- Google Ads
- Google Maps
- YouTube embeds
- Google reCAPTCHA
These tools may collect information such as IP address, device information, browser information, pages visited, referral source, approximate location and interaction data.
We use this information to understand website performance, improve content, protect forms from spam, measure marketing activity and help visitors use the website.
Where required, non-essential Google tracking tools should only run after appropriate cookie consent has been given.
13. Social media and embedded content
This website may include links to social media platforms or embedded content from third-party services such as Facebook, Instagram, LinkedIn, YouTube, Vimeo, X, TikTok, Pinterest or similar platforms.
Embedded content from other websites behaves in a similar way to visiting those websites directly. These third-party websites may collect information about you, use cookies, embed additional tracking and monitor your interaction with their content, especially if you are logged into your account with that service.
When you click a social media link or interact with embedded content, the relevant platform will handle your information according to its own privacy policy.
14. Live chat and messaging tools
This website may use live chat, messaging or enquiry tools to help visitors contact us quickly.
If you use a live chat or messaging feature, we may collect the information you provide, together with limited technical information such as your IP address, device type, browser type, location approximation and pages visited.
Live chat and messaging tools may be provided by third-party platforms. Those platforms may process information according to their own privacy policies and terms.
15. Website hosting, security and backups
This website is hosted and maintained using third-party services. Hosting providers, security tools, backup systems and website maintenance tools may process limited technical information such as IP addresses, server logs, error logs, login activity and security events.
This information is used to keep the website secure, identify technical problems, prevent spam or malicious activity, maintain backups and ensure the website operates reliably.
16. Who we share personal information with
We only share personal information where necessary to run our website, provide our services, manage our business or meet legal obligations.
We may share information with:
- website hosting providers
- website developers and IT support providers
- payment processors
- accounting and bookkeeping systems
- email providers
- email marketing platforms
- analytics and reporting tools
- booking or calendar tools
- e-commerce and checkout systems
- form, security and anti-spam tools
- cloud storage providers
- professional advisers, such as accountants or solicitors
- regulators, authorities or law enforcement where required by law
We do not sell your personal information.
17. International transfers
Some of the third-party services we use may process personal information outside the UK. This may include providers of analytics, email, payment processing, hosting, cloud storage, social media, booking systems or business software.
Where personal information is transferred outside the UK, we expect our providers to use appropriate safeguards, such as recognised contractual protections, adequacy arrangements or other lawful transfer mechanisms.
18. How long we keep personal information
We only keep personal information for as long as necessary for the purpose it was collected, including legal, accounting, reporting, support and customer service purposes.
As a general guide:
- enquiry information may be kept for as long as needed to respond and manage follow-up communication
- client project records may be kept for the duration of the relationship and for a reasonable period afterwards
- invoice and transaction records may be kept for accounting and tax purposes
- newsletter records are kept until you unsubscribe or ask to be removed
- analytics data is kept according to the settings in our analytics tools
- website security logs may be kept for a limited period to protect the site
- legal, complaint or dispute records may be kept for longer where necessary
We may delete or anonymise personal information when it is no longer needed.
19. How we protect personal information
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.
These steps may include:
- using secure website hosting
- using SSL/HTTPS encryption
- limiting access to personal information
- using strong passwords and two-factor authentication where possible
- keeping website software, plugins and themes updated
- using reputable third-party providers
- backing up important website data
- monitoring the website for spam, malware and security threats
- reviewing access when suppliers, clients or systems change
No website, email system or online service can be guaranteed to be completely secure, but we take appropriate steps to reduce risk.
20. Your rights
Under UK data protection law, you have rights over your personal information.
These may include the right to:
- ask for a copy of the personal information we hold about you
- ask us to correct inaccurate or incomplete information
- ask us to delete your information in certain circumstances
- ask us to restrict how we use your information
- object to certain uses of your information
- withdraw consent where we rely on consent
- ask for your information to be transferred to another provider in certain circumstances
- complain to the Information Commissioner’s Office
To exercise your rights, please contact us at:
We will respond to requests in line with applicable UK data protection law.
In most cases, you will not be charged a fee for making a subject access request. A reasonable fee may only be charged in limited circumstances, such as where a request is manifestly unfounded, excessive or where you request additional copies.
21. Children’s privacy
This website is not aimed at children and we do not knowingly collect personal information from children through this website without appropriate consent.
If you believe a child has provided us with personal information, please contact us and we will review the information and take appropriate action.
22. Links to other websites
This website may contain links to other websites.
We are not responsible for the privacy practices, content or security of third-party websites. When you leave this website, you should read the privacy policy of the website you visit.
23. Intellectual property
Unless otherwise stated, the content on this website belongs to DADD or is used with permission.
You may view and print content for personal, non-commercial use. You must not copy, reproduce, republish, distribute, modify or use website content, images, graphics or text for commercial purposes without permission.
To request permission, please contact:
24. Website content disclaimer
We make reasonable efforts to keep the information on this website accurate and up to date. However, website content is provided for general information only and may not always reflect the latest technical, legal, business or regulatory position.
We are not responsible for loss or damage arising from reliance on general website content. You should take appropriate professional advice where needed.
We take reasonable steps to keep this website secure, but we cannot guarantee that it will always be available, uninterrupted or free from errors, viruses or other harmful material.
25. Complaints
If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.
ICO website: https://ico.org.uk
ICO telephone: 0303 123 1113
26. Changes to this policy
We may update this Privacy and Cookie Policy from time to time to reflect changes to our website, services, plugins, third-party tools, business processes or legal requirements.
The latest version will always be published on this page.
